Jobs in services (other activities) in Zambia

I. POSITION INFORMATION POSITION TITLE: CHIEF CUSTOMER SERVICE AGENT JOB GRADE: ZA4 REPORTS TO (TITLE): SUPERVISOR SALES & MARKETING LOCATION: LUSAKA DIVISION/SECTION: SALES & MARKETING DIRECT REPORTS: TBA II. JOB SUMMARY: Under the direct supervision of the Supervisor Sales & Marketing, the Chief Cust...

I. POSITION INFORMATION POSITION TITLE: CUSTOMER SERVICE AGENT JOB GRADE: ZA7 REPORTS TO (TITLE): SENIOR CUSTOMER SERVICE AGENT LOCATION: TBA DIVISION/SECTION: SALES & MARKETING DIRECT REPORTS: TBA II. JOB SUMMARY: Under the direct supervision of the Senior Customer Service Agent, the Customer Service Agent i...

POSITION TITLE: SENIOR CUSTOMER SERVICE AGENT JOB GRADE: ZA5 REPORTS TO (TITLE): CHIEF CUSTOMER SERVICE AGENT LOCATION: TBA DIVISION/SECTION: SALES & MARKETING DIRECT REPORTS: TBA II. JOB SUMMARY: Under the direct supervision of the Chief Customer Service Agent, the Senior Customer Service Agent is responsible...

I. POSITION INFORMATION POSITION TITLE: CUSTOMER SERVICE AGENT JOB GRADE: ZA7 REPORTS TO (TITLE): SENIOR CUSTOMER SERVICE AGENT LOCATION: TBA DIVISION/SECTION: SALES & MARKETING DIRECT REPORTS: TBA II. JOB SUMMARY: Under the direct supervision of the Senior Customer Service Agent, the Customer Service Agent is...

Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves, renewable cooking fuel pellets made from waste biomass and solar home systems. Our locally produced pellets are cheaper than charcoal and the cooking solution performs ...

DEPARTMENT:Customer Experience VACANCY:Customer Experience Director LOCATION:Lusaka, HQ JOB PURPOSE: Plan and Implement Customer Experience Strategy and drive service engagement to attain best customer experience leadership and service cost efficiency across Zambia. REPORTING TO THE MANAGING DIRECTOR THE MAIN...

TAMANGA Express is a general delivery service based in Lusaka offering deliveries to its partners clients and to the general members of the public. We are looking for a vibrant and well knowledgeable call center agent to join the team. Duties Receiving calls from clients Giving instructions to drivers and Motorb...

An opportunity has arisen in our organisation to recruit for the above position. If you are young, energetic, eager to learn and smile naturally, have a likeable disposition, you may be the person we are looking for. The job involves: Process tickets, check baggage, monitor carry baggage for size and quantity, an...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Accountabilities Ensure the highest standard of customer service ...

Job Outline Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all E...

JOB SUMMARY Focuses on developing, managing and maintaining a high-quality savings and loan portfolio and on reaching the maximum portfolio caseload for his/her credit product.The CRO participates actively on arrears committees. The CRO provides, according to FINCAs mission, financial services to lowest-income ent...

Interact with customers to provide and process information in response to inquiries, concerns and requests about our products and services. Main Job Duties and Responsibilities deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries and complaints obt...

We are a newly setup local provider Specialised IT Solutions on the Zambian market. Our focus is on delivering to the customer in a way that he spreads word of mouth that brings us new customers. We offer solutions in Contact Centre, CRM, Help Desk, Surveillance Systems, Alarm & Access Control Systems, IP-PBX ...

Job Title:Customer Executive Department(s): Sales and Marketing Reporting to: Senior Customer Executive Key Attributes: A candidate MUST be fluent in all the following languages without exception; Lingala Swahili French English Job summary Customer Executives perform a number of sales activities. They negotiat...

Applications are invited from suitably qualified, experienced, highly motivated and reliable individuals to join our significantly growing team of professionals for the positions of Loan Officer and Customer Care Assistant at Care Cooperative Savings and Credit Society Limited herein referred to as CareCoop. ORGANI...

Department(s): Sales and Marketing Reporting to: Senior Customer Executive Stations: Lusaka x 6 Mongu x 1 Livingstone x 1 Job Summary Customer Executives perform a number of sales activities. They negotiate with clients, book appointment, attend meetings, discuss proposals and perform demonstrations of the c...

SNV Zambia has a diverse funding base which requires strong profiling and external communication of its activities to clients, partners, and donors. It is for this reason, SNV Zambia is looking for an enthusiastic and creative person to lead our external communication and public relations strategy who will give a bo...

Duties & Responsibilities Building rapport with customers by handing each and every customers query in a courteous and professional manner. Ensure consistently imparts the correct product and service information to customers. Obtains ;impart ;clarifies and verifies information to and /or from customers to ensu...

Emerging Cooking Solutions (Zambia) Limited, trading as SupaMoto, is a Zambian/Swedish joint venture, introducing clean burning modern cook-stoves, renewable cooking fuel pellets made from waste biomass and solar home systems. Our locally produced pellets are cheaper than charcoal and the cooking solution performs ...