Student Welfare Officer at ZCAS

Reporting to: Assistant Registrar – Student Administration

Purpose of Job:

To assist in creating a vibrant and active campus life at the Centre that attracts, retains and engages students through the provision of leadership and supervision of specific areas of campus life, including student involvement, new student orientation, offering administrative services for the welfare and discipline of students serving as an impartial facilitator in supporting, and in some cases resolving student academic and personal welfare matters.

Main Responsibilities

• Provide oversight & direction and develop work plans, budgets, & monitor the calendar for all programs and services related to campus life.
• Prepare, plan and conduct orientation program for students.
• Facilitates planning of sports, socio-cultural, and extra-curricular activities for students.
• Serves as secretary to Committees related to student welfare and discipline.
• Ensures that students adhere to rules and regulations.
• Guides students on communication within and outside campus.
• Sensitizes students to be exemplary in their conduct.
• Ensures that students receive appropriate counseling services for their concerns.
• Assists in coordination of Student Affairs response to major crisis and other unusual events within the ZCAS community.
• Participates in the preparation of quarterly and annual operational reports.
• Performs any other duties assigned by the supervisor.

Qualifications and Experience

• Grade 12 Certificate with five credits or better including English and Mathematics.
• Bachelor’s degree in Public Administration, Education, Psychology, Social Work or any relevant Social Science.
• A minimum of three (3) years of relevant work experience in an institution of higher learning

Key Attributes and Skills

• Ability to establish strong working relationships with faculty and other staff.
• Demonstrated ability to exercise independent, sound, analytical /diagnostic judgment.
• Passionate about working with and for students.
• Reliable, punctual, and responsible.
• Give equal consideration to all student perspectives.
• Strong organizational skills with attention to detail.
• Excellent written and oral communication, interpersonal and conflict resolution skills.

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