Supervisor Quality & Safety Assurance (QMS & SMS) at Zambia Airways

I. POSITION INFORMATION

POSITION TITLE: SUPERVISOR QUALITY & SAFETY ASSURANCE (QMS & SMS)
JOB GRADE: ZA3
REPORTS TO (TITLE): MANAGER INTERNAL AUDIT & COMPLIANCE, QMS & SMS
LOCATION: LUSAKA HQ
DIVISION/SECTION: INTERNAL AUDIT & COMPLIANCE, QMS & SMS
DIRECT REPORTS: TBA

II. JOB SUMMARY:

Under the direct supervision of the Manager Internal Audit & Compliance, The Supervisor Quality and Safety Assurance will be responsible for Administering the company quality and Safety Management programs.

III. KEY DUTIES & RESPONSIBILITIES:

• Oversee the Company’s quality, safety and environment policy and ensure that its implementation is in sync with applicable regulatory & procedural requirements.
• Administers the company quality and Safety Management programs.
• Reviews and recommends the application and effectiveness of risk management function at all levels of operations and activities.
• Provides services to the Company through the conduct of continuous, broad and independent surveillance of quality assurance activities throughout the organization.
• Reviews system-wide quality & Safety critical operational areas including outsourced functions to provide management the assurance that quality imperatives required by the system and regulatory bodies are met
• Ensure that the IMS (on quality, safety, security, environment, emergency response and occupational health) is holistic, clear, simple, cost-effective and efficient.
• Initiates, develops and updates the quality and safety management manual.
• Implements quality/safety training programs for staffs to ensure maintenance of a positive safety culture and safe practices.
• Distribute quality/safety related articles and accident recaps to company personnel.
• Communicates & share the airline industry quality/safety philosophy to all concerned personnel.
• Conduct “QMS and SMS Induction” for new employees (only).
• Review all hazards; receive all quality/safety forms – feedback or reports evaluate with management. Make recommendations to correct/prevent identified quality and safety issues and monitor implementations.
• Monitors compliance by all employees the applicable regulatory quality and safety standards.
• Makes recommendations to correct/prevent identified quality/safety issues to mitigate the risk as part of loss control standards.
• Compile and prepares weekly, monthly, quarterly, annually reports on quality and safety
• Perform all other related duties that may be assigned from time to time by the Supervisor

IV. QUALIFICATIONS AND EXPERIENCE:

• Minimum of bachelor’s degree in any of the QHSE disciplines or relevant field of studies
• Minimum of 5 years of experience in airlines Quality/ Safety/Occupational Health or related areas with at least 2 years’ management experience as Supervisor or equivalent level.

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