Sales & Marketing Manager

Purpose of Job: The suitable candidate should be able to demonstrate applied marketing and business strategies that result in sales growth, improved customer satisfaction and retention levels. He/she should have a proven track record of growing national level market share through active management of sales operations in a network of branches, developing new business acquisition strategies, improving brand reputation, marketing, managing sales teams’ performance, coaching and mentoring them to deliver exceptional customer service.

Key duties

• Develop Sales and Marketing goals/objectives for Tyre King in the short, medium and long term.
• Achieve the agreed company sales targets
• Set new business prospecting targets and ensure that all sales staff is actively prospecting.
• Plan sales approaches and pitches. Interact with customers and work with branches to develop proposals that speak to customer needs
• Ensuring customer complaints are resolved timely & feedback
• Analyze and improve the revenue & profitability of workshop services, protect workshop revenue
• Monitor and measure brand equity /strength and reinforce brand promise at each point of customer contact
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales return
• Identify and carry out training needs of the Sales teams
• Take the lead in carrying out performance appraisals for Branch Managers and Supervisors in conjunction with HR in a timely manner.

Requirements: The suitable candidate should possess a Bachelor’s Degree in Sales and Marketing or Engineering or an equivalent field with minimum 5 years experience in a managerial position looking after a network of at least 3 branches/sales outlets, be members of Zambia Institute of Marketing (ZIM) with a valid driving license. A strong background in Tyre sales, Tyre fitment services or automobile industry would be an added advantage.

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