Head – Human Resources at TopFloor Zambia

TopFloor, on behalf of our client- a leading Financial Services provider, is looking to hire a Head of Human Resources to join their team in Lusaka.

Overview of responsibilities:

1. Recruitment and Selection

• Recruiting staff which involves drawing up of Job Profiles from existing job descriptions and person specifications, preparing job adverts and arranging head hunting of personnel, receiving and checking job applications, shortlisting, interviewing and selecting candidates
• Ensuring that all contracts of employment issued to staff are up to date and consistent with the Labour Law

2. Employee Relations

• Promote a work culture where employees relate well with other fellow employees to attain their full potential
• Ensure that all expectations in terms of workplace behaviours are clearly communicated to all staff
• Dealing with Grievance and implementing disciplinary procedures
• Resolve any conflicts that might arise

3. Talent Acquisition and Management

• In conjunction with CEOs/Heads/Line Managers develop and regularly review job descriptions for all positions
• Advertise and fill vacant positions with competent staff
• Working closely with line managers, to manage staff using the Balanced Scorecard system

4. Staff Learning, Training and Development

• Analysing training needs in conjunction with line managers using the Balanced Scorecards
• Identify skills gaps then recommend appropriate training interventions
• Manage the induction training

5. Policy Development & Implementation

• Working closely with the various CEOs and Company Heads in assisting CEOs/Heads/Senior management to understand and implement policies and procedures.
• Developing and implementing policies
• Updating of the Staff member handbook
• Interpreting and advising on Employment Law
• Developing HR planning strategies, which consider both immediate and long-term requirements

6. Compensation and Benefits Administration

• Coordinating the pay and other remuneration issues, including the arranging of acting allowances, promotion and pay increases
• Undertaking periodic salary reviews
• In collaboration with Finance, ensure payroll is processed and run on time

7. Administration

• Staff Records management
• Maintaining leave plan records
• Managing staff communications

8. Extra duties

• Coordinating of PR activities
• Coordinating of Corporate Social Responsibility activities

Requirements:

The suitable candidate for the position will be required to possess the following minimum qualifications and skills:

• Bachelor’s degree in Human Resource Management, Business Administration/Management or related field
• Member of the Zambia Institute of Human Resources Management

Skills and Abilities:

• Understanding of the Zambian Labour Laws, specifically in the Financial Services sector
• Proficiency in MS Excel, MS Word and other MS Office packages
• Ability to prioritise, multitask and meet deadlines
• Demonstrate a high level of interpersonal skills
• Strong communication skills

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