Call Center Agent at Tamanga Express

TAMANGA Express is a general delivery service based in Lusaka offering deliveries to its partner’s clients and to the general members of the public.

We are looking for a vibrant and well knowledgeable call center agent to join the team.

Duties 

• Receiving calls from clients
• Giving instructions to drivers and Motorbike riders
• sales and reconciliation for all deliveries done
• schedule appointments for pick up and drop off

Requirements

• Must have  a grade 12 school certificate with at least 5 passes
• Must be fluent in English as a first language of communication
• Certificate or diploma in PR will be an added advantage
• Able to come up with a comprehensive report at the end of the day
• Self-motivated
• Must be able to work long hours in a day when he/she is required

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