Ongoing Banking Tellers Recruitment at Standard Chartered Bank (April, 2019 Jobs Update)
Standard Chartered Bank - Location: Zambia, Lusaka
Job closed
Contract
Description
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The collections officer position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of customer location techniques, collection methods, legal claims, and the selective use of outside collection services.
The key responsibilities of a Tele-Collection officer includes and is not limited to the following functions:
The collector will maintain relationships with the following stakeholders;
(Internal)
- Branch Managers
- Employee banking Staff.
- Lending Operations.
- Credit Risk Team
- Legal and Compliance
(External)
- External Legal Counsel
- Insurance Service Provider (ISP)
- Clients
Other Responsibilities
- Embed Here for good and Group’s brand and values in country,
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- At least 1 year experience of handling accounts
- Minimum 5 O’level Credits or better including Mathematics and English
- Diploma/Degree in Business Studies.
- Effective communication skills – listening, negotiating, written, and oral.
- Computer literacy and application (Word and Excel).
- Sound knowledge of banking practice and theory.
- Sound knowledge of credit appraisal and control.
- Excellent analytical skills.
- Good presentation skills.
- Good interpersonal skills
Requirements
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