Field Operations Facilitator

Save the Children is the world’s leading independent organization for children. Our Vision is a world in which every child attains the right to survival, protection, development and participation. In Zambia, Save the Children works in the following Thematic areas: Education, Health& Nutrition, Child Protection, Child Rights Governance and Child Poverty; including Humanitarian response. Save the Children wishes to invite qualified individuals to apply for the following  position:

Position : Field Operations Facilitator (1 Position)

Duty Station : Kalulushi Field Office
Role Purpose : The Field Operations Facilitator is a key member of the sponsorship team in fulfilling the
mission of sponsorship. The incumbent is responsible for sponsorship policies and
procedures, a variety of field tasks including enrolling children in the program, receiving,
translating, and delivering as well as mobilizing the community to participate in the
sponsorship funded programs. He/she will be reporting to the Field Coordinator.

Main Responsibilities:

Correspondence Management:

• To use approved mail templates in the field for all communications between sponsors and sponsored children,
• To ensure that all children’s replies collected from Community Based Staff are checked for appropriate content and authenticity,
• To develop and share effective tracking tools for all correspondence and gift packages waiting for responses with Community Based Staff,
  Child Information Management Plan [CIMP]
• Conduct community sensitization/awareness and mobilization meetings for the Child Enrolments with support of Community Based Staff,
• Conduct and meet Child enrolment exercise targets as assigned by Field Operations Coordinator,
• Conduct verification and completeness of sponsorship family applications/Case History Forms and with signed parental consent

Marketing and Retention Plan

• Conduct two Midyear Year Eligibility Check ( MYEC) & Annual Family Update (AFU) data collection within the stipulated timeframe,
• Ensure MYEC and AFU quality control issues raised during the campaign are resolved promptly within the stipulated timeframe,
• Collect quarterly success stories, blogs and support video shooting as assigned by QCC.

ASISt Database Management

• Report all child/children ineligibilities accompanied by timely detailed report including deaths,

Planning & Reporting

• Support sponsorship team with the Program Implementation plans and monitor program benefits for enrolled children in the program,
• Write quarterly and monthly reporting for Sponsorship program as per respective community,
• To support the development of external networks & systems to promote donor education and retention,
• Visit communities to verify children’s information.

The post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Qualification and Experience

• Minimum qualification of a relevant Diploma in Social Sciences,
• At least 3 years relevant work experience,
• Knowledge of computers; Microsoft Office (Word, Excel, Access and Power Point),
• Strong Planning, Organizational and Communication skills (English and Bemba)
• Ability to work both independently and with a team
• Experience working on a Child Education Program an added advantage
• Strong networking skills,
• Experience working with local key stakeholders,
• Motor Bike Licence class “A” is a must.
• Ready to work and live in Lufwanyama and are of operation.

Child Safeguarding:

Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.

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