Puma - Operations - Maintenance - Engineering &/or Maintenance

Puma Energy is a global integrated midstream and downstream oil company active in close to 45 countries. Formed in 1997 in Central America, Puma Energy has since expanded its activities worldwide, achieving rapid growth, diversification and product line development. The company directly manages over 7,500 employees. Headquartered in Singapore, it has regional hubs in Johannesburg (South Africa), San Juan (Puerto Rico), Brisbane (Australia) and Tallinn (Estonia).

Puma Energy’s core activities in the midstream sector include the supply, storage and transportation of petroleum products. Puma Energy’s activities are underpinned by investment in infrastructure which optimises supply chain systems, capturing value as both asset owner and marketer of product. Puma Energy’s downstream activities include the distribution, retail sales and wholesale of a wide range of refined products, with additional product offerings in the lubricants, bitumen, LPG and marine bunkering sectors. Puma Energy currently has a global network of over 2,000 retail service stations. Puma Energy also provides a robust platform for independent entrepreneurs to develop their businesses, by providing a viable alternative to traditional market supply sources.

Job Description:

4.0 NATURE AND SCOPE OF ACTIVITIES

The Maintenance Co-ordinator will plan, supervise and inspect all the works that are undertaken by the contractors in his/her area.

The incumbent reports directly to the Engineering Manager. He works in close liaison with the all the relevant functions in his portfolio.

MAIN DUTIES AND AUTHORITIES

• Champion the use of the Electronic Computer Maintenance Management System (E-CMMS) to manage technical data and integrity of equipment.
• Manage the call centre by; capturing all calls; logs them in; determine the nature of the problem and response time required; issue reference number to customer; assign call to contractor; issue Job Card; issue resources and facilitate fixing; follow up closure and ensure all support calls and relevant diagnostics are captured in E-CMMS. Additionally, he will apply diagnostic skills to resolve technical support calls telephonically.
• Champion EHS as a personal value and ensure good EHS (Environmental, Health and Safety) culture is exhibited and practised in the maintenance of Retail, B2B & Mine sites and in accordance with Puma Safety and Operating Standards.
• To supervise contractors and ensure they effectively perform their duties within the engineering standards and service level agreements signed with the business function.
• Management of all Asset processes and updating the asset register.
• To carry out other administrative works such as processing payment documentation for contractors and suppliers as per service level agreement with the business.
• Ensuring all Assets Planned Maintenance schedules are adhered to and ensure that Service Level Agreements with the business are complied with.
• Produce Quality maintenance reports based on agreed KPI.
• Develops and improves capability to deliver more effective and efficient maintenance for the business operations.
• Manages equipment storage, surplus equipment storage and disposal.

RELATION

Other than for matters of a technical nature, the incumbent has the following relations:

Internal Contacts

• Team Leader, Engineers
• Engineering Function
• Retail Function
• B2B Function

• Operations Function
• Finance Function
• EHS Function

External Contacts·Service Station Dealers, B2B & Mines Staff

• Zambia Weights & Measures Agency
• Mines Safety Inspectorate
• Factories Inspectorate
• Suppliers & Contractors
• Local Authorities
• Architects and Engineering Consultants
• Energy Regulation Board
• Zambia Environmental & Management Agency (ZEMA)

Key Responsibilities:

MAIN DUTIES AND AUTHORITIES

• Champion the use of the Electronic Computer Maintenance Management System (E-CMMS) to manage technical data and integrity of equipment.
• Manage the call centre by; capturing all calls; logs them in; determine the nature of the problem and response time required; issue reference number to customer; assign call to contractor; issue Job Card; issue resources and facilitate fixing; follow up closure and ensure all support calls and relevant diagnostics are captured in E-CMMS. Additionally, he will apply diagnostic skills to resolve technical support calls telephonically.
• Champion EHS as a personal value and ensure good EHS (Environmental, Health and Safety) culture is exhibited and practised in the maintenance of Retail, B2B & Mine sites and in accordance with Puma Safety and Operating Standards.
• To supervise contractors and ensure they effectively perform their duties within the engineering standards and service level agreements signed with the business function.
• Management of all Asset processes and updating the asset register.
• To carry out other administrative works such as processing payment documentation for contractors and suppliers as per service level agreement with the business.
• Ensuring all Assets Planned Maintenance schedules are adhered to and ensure that Service Level Agreements with the business are complied with.
• Produce Quality maintenance reports based on agreed KPI.
• Develops and improves capability to deliver more effective and efficient maintenance for the business operations.
• Manages equipment storage, surplus equipment storage and disposal.

Requirements:

Work Experience:

Engineering

Education:

Bachelor of Science (B.S.): Electrical Engineering (Required), Bachelor of Science (B.S.): Mechanical Engineering (Required)

Skills:

Asset Integrity & Monitoring, Commissioning Operations

Languages:

English