Front Desk & Facilities Officer

Puma Energy is a global integrated midstream and downstream oil company active in close to 45 countries. Formed in 1997 in Central America, Puma Energy has since expanded its activities worldwide, achieving rapid growth, diversification and product line development. The company directly manages over 7,500 employees. Headquartered in Singapore, it has regional hubs in Johannesburg (South Africa), San Juan (Puerto Rico), Brisbane (Australia) and Tallinn (Estonia).

Puma Energy’s core activities in the midstream sector include the supply, storage and transportation of petroleum products. Puma Energy’s activities are underpinned by investment in infrastructure which optimises supply chain systems, capturing value as both asset owner and marketer of product. Puma Energy’s downstream activities include the distribution, retail sales and wholesale of a wide range of refined products, with additional product offerings in the lubricants, bitumen, LPG and marine bunkering sectors. Puma Energy currently has a global network of over 2,000 retail service stations. Puma Energy also provides a robust platform for independent entrepreneurs to develop their businesses, by providing a viable alternative to traditional market supply sources.

Job Description:

MAIN DUTIES

Attend to walk-in visitors/customers who call at the reception. If it is decided to grant access, a safety brief including emergency response will be conducted with visitor/customer Effective management of the switchboard by effectively handling customer issues and queries. This also applies to in-house calls. Answering telephone Calls within Three Rings. Ensure all office equipment i.e. phones, printers, scanners, air conditioning system , external water storage, office furniture, fixtures, lighting, elevator , water dispensers, canteen / kitchen equipment, and beverage machine are in good working order. Any faults to be reported to the respective Manager or service provider. Maintain an updated visitor’s register /book for purposes of recording every visitor who comes to Puma offices for safety and accountability purposes. Supervision of contractors i.e. Magnum, NemChem, florists and enviro-care Preparation of PNF’s for service provider in scope of job Receive all incoming mail and distribute to respective functions Ensure all outgoing mail is dispatched within 24 hours All airway bills to be filed away in clearly labelled boxes. Any other duties assigned by the Supervisor

Key Responsibilities:

Attend to walk-in visitors/customers who call at the reception. If it is decided to grant access, a safety brief including emergency response will be conducted with visitor/customer Effective management of the switchboard by effectively handling customer issues and queries. This also applies to in-house calls. Answering telephone Calls within Three Rings. Ensure all office equipment i.e. phones, printers, scanners, air conditioning system , external water storage, office furniture, fixtures, lighting, elevator , water dispensers, canteen / kitchen equipment, and beverage machine are in good working order. Any faults to be reported to the respective Manager or service provider. Maintain an updated visitor’s register /book for purposes of recording every visitor who comes to Puma offices for safety and accountability purposes. Supervision of contractors i.e. Magnum, NemChem, florists and enviro-care Preparation of PNF’s for service provider in scope of job Receive all incoming mail and distribute to respective functions Ensure all outgoing mail is dispatched within 24 hours All airway bills to be filed away in clearly labelled boxes. Any other duties assigned by the Supervisor

Requirements:

Work Experience:

Experience relevant to this role

Education:

Diploma: Business Administration/Management (Required)

Skills:

Clerical, Honesty and integrity, • Communicate effectively, both orally and in writing

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