Case Workers – Food Crisis – Temporal Position x6 at Plan International Zambia

Organization Background

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries. Child protection is key in all that we do.

Working in Zambia since 1996, Plan International Zambia’s development and capacity building programmes focus primarily on Education, Health, Water and Sanitation, Economic Security and Youth Empowerment, including Child Protection and Participation. Plan International Zambia has programme areas (PAs) in; Central, Luapula, and Eastern Provinces including in Lusaka, where the Country Office is located.

We are looking for experienced, vibrant and self-starters to fill the following Emergency Response Positions in Central Province:

CASE WORKERS- FOOD CRISIS – Temporal Position (Central Province –X6)

Position Description:

The incumbent will be responsible for implementing quality case management services across allocated wards in Chisamba District. He/she will be line managed by the Case Management Supervisor.

Responsibilities:

• The Case Worker will provide quality case management services to children who have experienced violence, abuse, neglect and exploitation or are otherwise vulnerable in line with Risk Matrix Prioritization Guidelines.
• Take children and families through the case management process (identification and registration, case planning, implementation of the case plan, follow-up and review, case closure)
• Liaise with implementing partners and government stakeholders at the community level to identify cases that need additional support
• Conduct referrals to essential services as appropriate.
• Participate in case management meetings with supervisor.
• Coordinate community sensitization on case management services in the allocated wards in Chisamba district
• Conduct follow up visits for cases
• Provide case management services to children and their families in line with the Minimum Standards for Child Protection in Humanitarian Action and IASC Case Management Guidelines
• Ensure staff and volunteer sign and adhere to Plan International’s Code of Conduct and are trained in the Prevention of Sexual Exploitation and Abuse.
• Coordinate and work with the settlement leadership to negotiate and resolve conflicts involving children in a peaceful manner.

Qualifications and Experience:

• Minimum Diploma in Social works, Counseling Psychology, or relevant discipline.
• Previous work experience in community development or with an INGO (preferably in child protection)
• Experience in facilitating community meetings
• Minimum 2 years of professional humanitarian experience (past experience working within Chisamba communities a plus)
• Excellent writing, facilitation, and organizational skills.
• Excellent command of the English language and another local language
• Strong drive for results and ensuring timely delivery of quality products.
• Experience managing child protection and gender based violence cases in a sensitive and child friendly manner.

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