Director of Provincial Operations and Program Performance

The Director of Provincial Operations and Program Performance (DPOPP) performs the following major duties:

• Supervise a multi-cultural staff, which may include host country nationals, third country nationals and U.S. Citizens, including provincial coordinators and assistants and Peace Corps Volunteer Leaders who support provincial operations.
• Work with the Country Director, the Director of Programming and Training, and the Director of Management and Operations to determine provincial operations, staffing structure and ongoing staff development and training needs.
• Direct provincial support for the post's programming and training, safety and security, and medical programs, and other regional or Headquarters functions operating at the post.
• Oversee management and operations of the provincial offices and develop plans for implementing short and long-range provincial operations goals at Post.
• Review the budget for provincial operations and activities and monitor these expenditures throughout the fiscal year in collaboration with the Director of Management and Operations.
• Plan and direct operations, and liaise with the region and Agency headquarters on critical Post programs, training matters, and safety and security concerns.
• Inspect, evaluate, adjust, and train staff on effective implementation of site development and monitoring standards as well as documentation and filing.
• Support the Country Director in representing and promoting Peace Corps relationships with host country government officials and local authorities, representatives of non-governmental organizations and other persons of influence in country's development efforts.
• Provide technical expertise in resolving problems and issues related to substantive mission-oriented programs influencing the development and maintenance of relationships with various volunteer program stakeholders.
• Coach and provide guidance to PCVs to cultivate their understanding of the challenges of Peace Corps service and their responsibilities for professional behavior. Counsel PCVs on their cross-cultural adaptation and professional development. Supports PCVs in dealing with personal problems, crises at home, and site difficulties.
• Design and coordinate the delivery of training and professional development opportunities to meet assessed needs of the provincial staff.
• Serve as Acting Country Director in the absence of the Country Director and assume all responsibilities and authorities as delegated by senior management.

Specialized Experience:

You must meet the specialized experience at the grade level(s) in which you choose to be considered by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. You will receive credit for all qualifying experience, including volunteer experience. To ensure full credit for your experience, please indicate dates of employment by month, day, and year and the number of hours worked per week in your resume.

This vacancy is being announced at two (2) grade levels:

Education may not be substituted at the FP-2 and FP-3 grade levels.

FP-02

Qualifying experience for the FP-02 grade level includes one year of specialized experience at least equivalent to the FP-3 grade level or GS-13 grade level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes: Experience overseeing the assessment and improvement of training programs, projects, processes and systems; Experience developing program and training policies and procedures in adherence with agency goals, regulations, and directives; Experience leading program and training teams, assessing staff development needs, and determining proper allocation of program resources. Experience leading and negotiating with multi-disciplinary teams to implement new projects and programs and resolve program issues

FP-03

Qualifying experience for the FP-03 grade level includes one year of specialized experience at least equivalent to the FP-4 grade level or GS-11/12 grade level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes: Experience designing, planning, and implementing agency training programs, policies, and procedures; Experience formulating new training techniques and best practices to enhance existing training programs to meet emerging program requirements and regulations; Experience developing performance management tools, and implementing monitoring and evaluation systems to track projects, program goals and milestones; Experience working with multidisciplinary teams and collaborating with other stakeholders on program planning and implementation.

Additional information on qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/.

Time-in-Grade Requirements: Internal applicants and Federal employees who are currently holding, or who has held within the previous 52 weeks, a position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

This position has no Individual Occupational Requirements.