I.T Officer at Olibul Investment Limited

The IT Officer is responsible for oversight of all projects IT needs including system installations, system maintenance, and Help Desk support.  The IT Officer will ensure that the company established standards set by Information Management and Technology (OIMT) are followed and that project IT solutions are efficient and cost effective.

Main duties:

(a)  Completes local network maintenance and installation (cabling, switches and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP)

(b) Ensures WAN connectivity and maintenance (internet connection and services, and devices configuration and maintenance)

(C) Conducts server and server application maintenance and installation

(Hardware integration, Windows 2008 server installation and maintenance, LAN and WAN connectivity, Lotus Domino and messaging system, FTP services, antivirus installation and maintenance)

(d) Completes client computer hardware and application installation, configuration, and maintenance (Laptops, Desktops, MS Windows, MS Office Suite, Lotus Notes and other mail clients)

(e)  Serves as in-house Help Desk for user support and troubleshooting

(f)   Manages and supervises any IT contractors or IT personnel

(g) Maintains close liaison with the services provider and Operations team regarding network, system hardware, and software changes/issues/updates and user registration, updates, and termination

(h) Assists in procurement and evaluation of all technical equipment (including phones, copiers, etc.)

(i)   Administers IP PBX extensions and maintains IP PBX hardware and Phones

(j)   Communicates with IT Operations team regarding implementation of special features on the system and assists local office managers in properly inventorying IT equipment

(k)  Advises project staff in procurement process.

Reporting and Supervision:

The IT Officer directly reports to the CFO and coordinates closely with the DAI Office of Information with CEO.

Qualifications and Experience:

• Diploma/Bachelor’s degree IT
• 2 years work experience in relevant Information Technology field
• Experience with administration and maintenance of computers, servers, and software, in addition to Helpdesk troubleshooting in an office environment will be an added advantage
• Excellent diagnostic and problem solving skills
• Excellent communication and organizational skills, as well as a customer-service attitude
• Fluency in English is required.

.