Product and Systems Support (Mobile Financial Services)

Responsibilities

• To support all the Systems, Products and Projects related to Mobile Money
• Ensure implementation of new revenue adding services to achieve the business target
• Ensure more transactions through the active vendors are kept as agreed with business and the vendor
• Ensure mobile money applications stability and availability
• Be involved and manage maintenance procedures and capacity planning of mobile money applications and other mobile money support network elements
• Provide system availability reports on a weekly basis
• Ensure all mobile money vendors and 3rd party integrators adhere to 100% SLA measurements and agreements
• Ensure all root-cause analysis reports are received and provided to the parties concerned
• Ensure Risk Secure AML functions are running as stipulated in the SLA
• Be able to work independently on assigned nodes at expert level
• Drive desired ethics level through structured awareness and training

Candidates Requirements

• Diploma in Computer Studies/Diploma in Information Systems and Programming (Level 2)/ or equivalent technical qualification
• Should have worked with high financial transactional systems for at least 2 years   ITIL v2
• Knowledge: in Oracle DBA / UNIX Advanced Administration   / GSM operations
• Good work habit and motivation to achieve set goals within allocated time

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