General Manager – Sales & Marketing Manager

MADISON LIFE INSURANCE COMPANY ZAMBIA LTD

Protecting you all the way

EMPLOYMENT OPPORTUNITIES

Madison Life Insurance Company (MLife) which is part of the LSA Group of Companies is one of the leading Life Insurance Companies in Zambia with branches in Lusaka, Kabwe, Ndcla, Kitwe Chingola, Mazabuka, Livingstone, Mongu, Chinseli, Chipata Kaseme and Solwezi.

The Company invites applications from suitably qualified and experienced individuals to fill in the position of GENERAL MANAGER – SALES & MARKETING.

Do you have what it takes to join one of Zambia’s fast growing Life Insurance Institution?

JOB PURPOSE

Reporting to the Managing Director, the general purpose of the role is to market both the Individual and Group business of the Company.

We are looking for a high-performing General Manager – Sales & Marketing, reporting to the Managing Director. The successful candidate will have to meet our customer acquisition and revenue growth objectives.

The responsibilities include,

• Developing key growth sales strategies, tactics and action plans.
• Successful execution of these strategies is required to achieve your financial targets, achieving annual targets, building relationships and understanding customer trends; ensuring Sales Representative Recruitment,
• Productivity, Quality and Persistency.
• Spearhead profitable business performance of the Individual Life Business line, ultimate responsibility for manpower build-up, volumes of business and expansion of Agency sales force.
• Developing and maintaining a robust system to manage Regional Managers, Team Leaders and Sales Representatives; ensure effective coordination with Branch Administrators, Customer
• Support and other departments to ascertain and ensure smooth business processes in the Branch.
• To ensure that in the team he heads, there is an environment where employee potential is maximized, Building relationships end understanding customer trends.

KEY QUALIFICATIONS.

• A relevant Bachelor’s Degree from a recognized University;
• ACII or equivalent
• Preferably above 40 years of age
• All round Life Insurance Management and Technical Skills
• At least 5 years Senior Managerial experience in Life Insurance Institution
• Knowledge of Accounting and Finance
• Knowledge of Life products and Principles

REQUIRED SKILLS & ATTRIBUTES

• Proven sales executive experience, meeting or exceeding targets
• Demonstrable experience as Head of Sales, developing client-focused, differentiated and achievable solutions.
• Ability to communicate, present and influence all levels of the organization
• Proven ability to drive the sales process from prospecting to closure
• Ability to adapt to new technological advances for sales process, distribution of products, training of sales personnel and servicing of the customers
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to position products against competitors
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills

DUTIES & RESPONSIBILITIES

• Develop and execute strategic plan to achieve sales targets and expand our customer base.
• Lead all Branch Sales personnel end coordinate with seniors including those at Head Office.
• Constant Recruitment of quality Sales Representatives and Training & Development of Regional Managers, Team Leaders and the Sales Representatives.
• Help, assist and guide the Regional Managers end Team Leaders to recruit and train the Sales Representatives to procure the required business numbers.
• Ensure that the business and product knowledge of the team is upgraded through regular checks and interventions.
• Forecast future business trends and accurate evaluation of potential opportunities and devise ways and means of capitalizing on them.
• Effective implementation of Strategies and Processes laid down by MLife.
• Focus on market penetration in the territory and branch growth.
• To achieve weekly, monthly, quarterly and yearly business targets
• To motivate the Sales Staff various competitions, awards, contests and Reward & Recognition initiatives launched by the company.
• Regular monitoring of Regional Managers, Team Leaders and sales representatives’ performance and conducting regular team meeting and performance review programs to take necessary corrective measures.
• Facilitate Administrative and Operational supports to Regional Managers, Team Leaders and frontline Sales Representatives for smooth functioning.
• MIS preparation, reporting to MD and adherence to Audit & Compliance as per company Standards.
• Build and maintain strong, long-lasting customer relationships Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations.
• Marketing of MLife products.

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