Health Informatics Lead at Maryland Global Initiatives Corporation

The Health Informatics (HI) lead oversees all Health informatics related activities and technological resources of UMB-Zambia for organizational growth. The Head of Department establishes and implements the technology vision of UMB-Nigeria and leads its technological development.

Duties and Responsibilities

A. Leadership

Innovation

• Supporting best practices: This involves scouting and standardizing market research methods for novel ideas and insights; strategic innovation; promoting open innovation; and introducing group tools and processes that encourage creative thinking.
• Developing skills: This is about training company personnel on the skills they need, and developing and applying measures to track improvements in innovation and the skills underpinning them.
• Supporting business units in new product and service initiatives:  This means acting as methodology expert and facilitator for the most critical innovation teams across the company, supporting them in “raising the bar” of their aspirations. Training other managers to perform these roles also allows them to support innovation in business units.
• Identifying new market spaces: This includes analyzing trends and market disruptions and searching for emerging new market opportunities. In some cases, they’ll need to be developed at the corporate level when they do not fit into the current business units’ boundaries.
• Helping people generate ideas: Setting up and running ideas generation platforms and formats like jam sessions, hackathons, and internal or external crowdsourcing for the benefit of the corporation.
• Designing shelter for promising projects: Designing resource allocation processes (portfolio, stage-gate, capex, budgeting) to take potentially disruptive innovations forward from the seed stage to the market without getting killed on the way by managers who are invested in the status quo.

Technology

• Develop and routinely update all processes, standard operating procedures and documents for software management for the organization
• Recommend appropriate capacity building opportunities for software management
• Overall Responsibility for IT Delivery Budget & Plans
• Responsible for the provision of professional high-quality IT solutions including systems development, implementation, IT support services, and strategic planning of future IT requirements for the organization to enhance services
• Responsible for providing expert level technical, analytical advice, and skills in the strategic development of complex technology and software Health Industry Services
• Providing strategic and professional leadership on information technology projects and development. Using considerable experience to be the lead expert for web, database, data warehouse, data reporting systems, and data migration.
• Responsible for the monitoring, support, maintenance, and security of multiple management information systems and application. Using specialist knowledge of industry standard methodology for controlling support environments
• To provide the overall senior management responsibility for the following teams
  • Systems Development
  • Health Informatics and System Analysis
  • Infrastructure and Information Technology Management



• Responsible for the operational and strategic planning, and provision of resource, for delivery of a program of work across the organization.


• Assesses the risks of various solutions and prioritizes competing business demands


• Provide overall direction to the team


• Overall responsibility for the success of the entire project from the following perspectives:
  
  
  
  • Contractual matters
  
  
  • Availability of requisite resources and infrastructure
  
  
  • Execution / Delivery
  
  
  • Customer satisfaction
  
  
  • Business Objectives
  
  
  
  


• Approve Process Document and Frameworks including changes


• Vendor Relationship & Customer Satisfaction

Representation

• Collaborate with the government and other stakeholders on e- initiatives by attending TWG meetings, and implementation of all activities designed by the government


• Attend designated meetings in relation to cross cutting issues at different levels e.g. within organization (Team lead meetings, general staff meetings), outside (GON, various Partners meetings)

Communication

• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via emails or standard archiving options


• Connects easily with supervisees and colleagues at all levels in a professional manner

Creativity

• Generate solutions or approaches to the most demanding problems within the team


• Establish workable, prioritized, and highly effective problem-solving plans for each problem

B. Team Coordination and Supervision

• Responsible for providing the overall management for the health informatics unit.


• Provide appropriate mentoring and support to each supervisee addressing their individual assigned task – (one on one physical visits, monthly meetings and documentation communication to each/all supervisees)


• Provide supervisees the information, technology and reference materials necessary to perform their jobs


• Assign tasks to supervisees to build their capacity and demonstrate their skills in the task in:
  
  
  
  • Site support: Each supervisee should have a copy of what sites have been assigned to them with a detailed SOW
  
  
  • Developments: specific roles of each staff who be documented and communicate to the staff for each development activity
  
  
  • Desk activities: Each supervisee should be made aware of the sites that they are responsible for reporting. Feedback on reporting rates and quality of data entered should be shared and discussed with supervisee routinely
  
  
  
  


• Conduct annual performance development plan and appraisal for each supervisee.


• Recommend performance awards and/or merit increases when appropriate. As merit increases and award programs are implemented, supervisors will be required to provide evaluations that demonstrate the performance of eligible supervisees


• Sign monthly timesheets and approve requests for time off.


• Identify and support supervisees to complete at least 1 capacity building activity each year in an area relevant to the projects


• Help supervisees address and resolve a wide variety of concerns and complaints. These typically involve job duties and job descriptions, performance standards, and relations with coworkers.


• In collaboration with the data analyst lead oversees the data security and confidentiality.

Required Education, Skills, and Experience

• Education: Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or, equivalent demonstrable experience.

Experience:

• 5 years systems development experience

Specialized knowledge:

• Broad IT domain experience in three or more of the following areas IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support


• A comprehensive understanding of the technical, data and business Requirements of a range of sectors and organizations and the appropriateness of emerging technologies and techniques


• Full stack software developer


• Expertise in systems analysis software development and infrastructure support

Skills:

• Strong organizational, time management, computer and communication skills, leadership, coaching and team building skills to strengthen and cultivate relationship to help achieve organizational goal.


• Ability to recognize the sensitivity to individual organizations needs and the impact on services of the introduction of IT solutions.


• Abilities: Strategic and analytical thinking skills with ability to solve problems and make decisions and able to manage multiple task and prioritize, ability to determine activities and project towards measurable goals and standard setting in collaboration with other team members.


• Interpersonal/Individual Competencies: ability to work with other team members, flexibility, decisiveness and personal integrity

Professional Certification:

• Certification in any Software management


• Certification in Project or team management qualification

Language:

• Professional fluency in English (speaking, reading, and writing)

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