Health Management Information Systems Officer

Jhpiego seeks Health Management Information Systems (HMIS) Officers to provide individual and institutional capacity building in HMIS for an anticipated USAID-funded project. The five-year project has the goal of improving the capacity of the public health system to sustainably deliver quality reproductive, maternal, newborn, adolescent, and child health, and nutrition (RMNCAH+N) services across the continuum of care in four provinces of Zambia. This position will be based at the District urban center and will support Provincial and District level institutions.

The HMIS Officer will provide technical and programmatic support to district and provincial health information officers and health facility staff to strengthen data quality and use for decision making. Responsibilities include supporting health office and health facility staff to develop and use RMNCAH+N performance dashboards; expand and strengthen the use of DHIS2; and strengthen the effectiveness of data collection, analysis and reporting systems, within districts and facilities. S/he will work closely with a team of technical experts to ensure project objectives are achieved and course corrections are identified and implemented as appropriate.

This position is contingent upon award from USAID.

• Provide technical support, coaching and mentoring to Provincial and District Health Information Officers (HIO) to improve data systems, quality and use.
• Improve capacity of health facility staff to measure and use data to identify gaps and monitor performance
• Support HIOs to develop, customize, and implement RMNCAH+N data dashboards.
• Strengthen the use of and systems integration with DHIS2
• Build P/DHO and health facility capacity to conduct data quality assessments and data quality improvement.
• Design and facilitate systems performance assessments with the P/DHO
• Conduct regular performance assessment and monitoring visits to supported sites
• Capture and synthesize recommended solutions for identified performance gaps and translate them into actionable remedial strategies
• Coordinate with a team of technical experts to effectively and efficiently plan and implement project activities
• Ensure the quality and sustainability of interventions
• Contribute to annual work planning
• Contribute to the development of accurate and timely project reports to USAID, in line with reporting requirements

• Degree in computer science, Informatics or a related field, Masters preferred
• A minimum of 5 years of experience in HMIS and strategic information
• Demonstrated knowledge and skills in HMIS, data quality assessments, and data quality improvement
• Experience working with DHIS2
• Strong skills in data visualization and use of dashboards
• Demonstrated ability to build capacity of local partners and sub-national government institutions
• Ability to coach, mentor and develop technical capacity of health office and health facility staff. Previous experience building the capacity of government staff preferred
• Expertise in translating evidence into practice—identifying best practices and adapting them to project realities
• Excellent verbal, written, and interpersonal skills
• Ability to interact effectively with senior level health professionals and other partners
• Ability to be based in a District urban center and to travel to Lusaka and to supported provinces frequently