Customer Care Executive – Multilingual

Who are we? iSON BPO is one of the largest BPO service provider in Africa; with over 12,500 talented and dedicated employees spread over 14 countries in Africa.
iSON Zambia commenced operations in 2015 and due to expansion we are looking for passionate individuals for the position of Customer Care Executives.

What is required?

• Recently completed a diploma and/or degree.
• Demonstrate excellent customer orientation skills.
• Fluent in any or several of the following languages – English, Bemba, Nyanja, Portuguese, Afrikaans, Setswana, Oshiwambo, Chichewa, Tumbuka
• Be flexible to work any shift (day or night); weekends and/or public holidays.
• Pass a rigorous interview including above average typing speed and computer knowledge scores.
• However it is not a requirement that you should have previous work experience.

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