Head Retail at Innovate Life Assurance

Innovate Life Assurance, a subsidiary of Innovate Holdings invites applications from suitably qualified individuals to fill the following positions:-

HEAD RETAIL

PURPOSE OF THE JOB

To create, implement, drive and monitor the Retail and Partnerships business strategy focused on client growth, effective relationship management, product development and customer service for the various client segments in order to achieve desired growth targets.

MAIN JOB RESPONSIBILITIES

The Job responsibilities include among others:-

• Develop/Oversee the development of the Retail  business strategy/strategies in liaison with the  Chief Executive Officer
• Ensure that all business activities are aligned to Retail  strategy and plans.
• To oversee all business development activities  including the development of client pipelines in order to grow the base
• To oversee the assessment of client requirements and provide solutions that enable growth in revenue
• To oversee and identify of prospective clients and develop work rapport with them.
• To engage clients and understand their requirements so as to develop product proposals that will meet client need
• Maintenance and growth of customer relationships and identification of opportunities in those relationships and to work on those opportunities to their successful conclusion
• Ensure regular customer visits and keeping abreast with developments in various markets and industries that customers operate in.
• Oversee and ensure effective Customer service so as to build client loyalty and first to mind service provider of choice status

SKILLS

• Strategic Leadership
• Persuading and selling
• Analytical and critical thinking skills
• Attention to detail
• Planning and organization skills;
• Communication and presentation skills
• Business Acumen
• Risk Management
• Networking skills
• Interpersonal Skills
• Teamwork
• Customer Service Orientation
• Drive for results

QUALIFICATIONS

• Full Grade twelve certificate
• Degree in business related studies
• Diploma/degree in insurance
• At least five working experience in insurance

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