General Manager – Systems at G4S Zambia

JOB INTRODUCTION:

• Strategy  determines current and future security technology requirement to achieve corporate objectives
• Strategy/policy is benchmarked against best practices in industry
• Strategy/policy  identifies environmental specifics to G4S
• Key projects are identified
• Security Technology budget is planned and submitted with strategy
• Strategy and budget is approved by directors
• Strategy is clearly and effectively communicated to all relevant stakeholder

• Maintain  support service agreements
• SLA exist with all security technology providers
• New upgrades/releases of applications process is functional
• Process to perform needs analysis (cost benefit analysis)  for new requests exists

• Ensure that new development activities (program applications) support security technology strategy
• Establish new support agreements for applications implemented
• Project management process to manage  application system development/maintenance projects
• Release management and change control processes exist and is functional

• Manage the provision of security technology services including CCTV, access control, alarms, etc.
• Maintain and manage  the implementation of security technology principles and guidelines
• A functional  disaster recovery and business continuity plan exists

• Check, analyse and explain major variances to budget on a monthly basis
• Ensure that expense mandates follow audit procedures
• Prepare annual security technology (hardware/software) budget

• All team members have clearly defined job profile s aligned to manager profile
• Regular goal review completed to assess achievement of results
• Support, coaching and mentoring is continuously provided to ensure that objectives are met
• Completed development plans for each employee
• Employment equity plan targets measured
• Appropriate allocation of resources to meet operational demands
• Ensure that events/activities taking place in team are effectively communicated within team and to other teams requiring the information
• Ensure adequate succession plan to meet ongoing and anticipated business requirements

THE IDEAL CANDIDATE:

Ideal Candidate Must Have:

Ø  Relevant IT degree or diploma or equivalent

Ø  Valid Driver’s licence

Ø  5+ years experience in an IT / security technology role

Ø  Knowledge of security technology trends and best practices

Ø  Knowledge of service level agreements

Ø  Knowledge of security hardware and software installation requirements (alarms, CCTV, access control

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