Business Intelligence Manager at FNB

Provide management information system improvements and standardised procedures. Recommends suitable data processing applications and software. Manages Business Intelligence service delivery and coach and mentor analyst.

experience and qualifications

• BSc in Information Technology or Computer Science
• 5 years role related experience

additional requirements

• The design, development and maintenance of the knowledge and information management and business intelligence architecture.
• Managing Business Intelligence service delivery and coaching-and-mentoring analysts
• Relevant Degree in Mathematical Statistics, Mathematics, Actuarial Science or related quantitative degree
• years relevant experience. At least 1 year managing a team is preferred
• Basic Programming ability in SAS or SQL
• Support and implement a cycle of medium-term improvements to drive profitability and strategic objectives through BI.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Develop a BI service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitate sessions to collaborate with stakeholders about options for the solution. Assists in expertly resolving any disputes.
• Define and implement the Information Management strategy to enhance Business Intelligence and ensure execution of strategy and plans by team
• Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
• Analyse and develop business intelligence based on data analysed, data collected, reviewed, and incorporate all internal and external benchmarking data for future solutions.
• Involvement in new projects, design and develop Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
• Facilitate the conversion of knowledge and ideas into new or improved products for the Business Intelligence environment
• Manage own development to increase own competencies
• Cuts to the core of issues and applies effective analysis, logic and creativity to identify and implement solutions
• Utilises relevant economic, financial and industry data to assess business performance and make recommendations to ensure growth, viability and competitive advantage within sensible risk parameters
• The ability to integrate information from a variety of sources, discern complex underlying relationships and predict patterns for future growth
• The capacity to create appropriate levels of impact by using verbal and non-verbal communication skills to influence and/or negotiate win-win agreements to proposals, plans or ideas
• The ability to be systematic and rule orientated in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inconsistencies and inaccuracies in detailed information
• Reasons with numbers and other mathematical concepts and presents numerical data in graphs, diagrams, charts and tables
• Able to use data to solve business problems, able to data mine to find hidden insights
• The ability to initiate new and better ways of doing things, using appropriate methods to identify opportunities, devise and implement solutions and measure impact Is a self-starter and originator who maintains high levels of activity and produces a consistently high-quality output within agreed deadlines. Prompt and proactive in driving for results and sets demanding goals for self and others
• Able to hold one’s own in the face of opposition and exert influence calmly, firmly and fairly
• Plans and manages own output, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames
• Ability to organise data and present it in a meaningful way, using the best medium to communicate results
• Identifies talent and plans and supports people’s professional development (includes coaching and mentoring competence)
• The ability to understand business requirements and translate it into business solutions using programming logic. Able to manipulate data using programming techniques

responsibilities

• Assist with the management of the business intelligence team.
• Drive business profitability in the context of cost management through business Intelligence solutions.
• Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitating sessions to collaborate with stakeholders about options for the solution. Provide high level input to vendor management and assists in resolving any disputes.
• Proactively deal with client queries within the agreed turn-around times to resolve Business Intelligence queries.
• Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions.
• Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a value added service to any information request to enhance business efficiencies.
• Analyse derived information to create value added knowledge of the bank’s products, channels, service levels, trends, or customers.

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