Sales Lead for Marketing Team at Firstrate Travel, Tours and Car hire limited

Job Title: Sales Team Lead

Reports to: Director

Location: Corporate Office, Lusaka, Zambia

About FIRSTRATE TRAVEL, TOURS AND CARHIRE LIMITED

Firstrate Travel, Tours and Car hire limited is a travel agency that aims to deliver quality services. The company was formed to satisfy customers travel tours and car hire requirements with a strong commitment to customer care. We value high integrity, loyalty, transparency, innovation and most of all accountability. If you share our values, we would love to have you on board our team, and commonly work towards success for our brand!

Position Overview

The Sales Team Lead will lead his/her sales team in executing the marketing strategies in assigned territories guerilla marketing and social media marketing. The main responsibilities of the role are to increase awareness of the brand through constant customer interaction and gather user feedback on service improvements.

The ideal candidate is a goal-oriented, hands-on individual who can quickly establish relationships and manage a growing field team. He/she will have a thirst for excellence and have a passion for helping the unbanked and underbanked on a daily basis.

Duties & Responsibilities

• Develop strong rapport with field operations staff and management through consistent and professional communication
• Maintain reporting inclusive of the following: scheduling, activity recaps, execution insights, key learnings and best practices, coaching and follow ups.
• Create, build and maintain strategic relationships with partners, retailers and users in order to grow the product’s acceptance in the assigned territory.
• Keep abreast and report on products, market conditions, competitive activities, advertising and promotional trends
• Recommend local initiatives and product launches in new areas.
• Identify opportunities to improve consumer experience both in-store and in-market such as managing product knowledge base and user expectations.
• Ensure actual compliance to regulatory requirements, comply with the set budget, and solve/report other on-site issues.
• Other related duties as assigned.

Skills & Qualifications

• 3-5 years experience in field sales
• 1+ year(s) of management experience
• Bachelor’s Degree preferably in Business, Marketing or Communications
• Experience in building and scaling market expansion teams
• Existing relationships with corporate institutions
• Willingness to work a flexible schedule
• Strong geographic knowledge of the market is a must; familiarity with greater region a plus.  Residing in the assigned territory is an advantage.  Flexibility to travel as needed
• Excellent verbal and written communication skills
• Ability to establish good relationships with customers.*
• Excellent at managing time, priorities and expenses
• Able to work independently while being a team player
• A clean driving record
• Proficient in computer use

Company Perks & Benefits

• Mandatory government payments
• Sufficient equipment
• Great work environment

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