Service and Fulfilment Executive at First National Bank

First National Bank - Location: Zambia, Lusaka

Job closed

Contract

Contract type
Permanent
Application deadline
31/12/2019

Description

Position
Service and Fulfilment Executive at First National Bank
Vacancies
1
Description

purpose

Responsible for Incidents, Data Capture, Quality Assurance, resolving of queries, recordkeeping, Preparation of Point of Sale for installation. (Customer Service)

experience and qualifications


  • Minimum qualification: Grade 12 Certificate with 5 credits and passes in English and Mathematics,

  • Preferred Qualification : A Degree in any related field.

  • Minimum years of relevant experience : Minimum of 3 years experiences in Sales, Operations, Card Products and Card Operations.

  • Understanding of Merchant Acquiring,related industries and systems e.g.

  • Hogan System, Power Card, Base24,Postilion, Visa, MasterCard,

  • Computer Literate:

  • Ms Word (Intermediate)

  • Excel (Intermediate level)

  • PowerPoint (Intermediate level)



  • Good communication skills

  • Leadership skills

  • Negotiation skills

  • Ability to influence

  • People Management




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Requirements

Min education
Primary school
Required experience
4 Years
Nationality
Not defined
Languages
Not defined
Skills
Not defined
Prerequisites

.

Company

Employer name

First National Bank

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