Banking Tellers

Teller E – IRC161227

at Zambia, Lusaka, Zambia in FNB Zambia Solwezi Branch
Ends 26 Dec 2018

purpose

To provide excellent service by processing client transactions in a quick correct and efficient manner according to specified procedures.

experience and qualifications

• Diploma/Degree in Business related field.
• Previous teller experience will be an added advantage.
• TCD experience preferable.

responsibilities

• Management of cost (Tellers Differences).
• Leads generation.
• Must be ready to receive customer when the doors open.
• Engage the customers in a professional way as specified in the service standards.
• Ensure that the customers’ requests are clearly understood.
• Process the request in a quick and efficient manner without any mistakes.
• Treated customer information with the necessarily confidentiality.
• Make the customer aware of security information that will assist them in keeping their money safe
• Adherence to FNB Golden Rules.
• Execute activities within risk and compliance requirements.
• Error free capture of transactions (deposits, transfers, payments and withdrawals)
• Achieve competence against all key result areas required.
• Ensure annual / sick leave is updated on MyWorkPlace.