Sales and Customer Support Representative at Biliam Works Limited

Biliam Works Limited - Location: Zambia, Copperbelt

Job closed

Contract

Contract type
Permanent
Application deadline
10/11/2019

Description

Position
Sales and Customer Support Representative at Biliam Works Limited
Vacancies
1
Description

Biliam works limited is looking for someone to fill in the role of Sales and customer support representative at their branch in Kitwe. Biliam works limited is a company that specializes in supplying of spare parts, as well as maintenance and repairs of earth moving equipment. We are looking for a result driven, persistent, enthusiastic sales and customer support representative to actively seek out and engage customers and customer prospects.

Job Reposibilities

  • Selling Biliam products and services to existing and prospective clients.

  • Maintaining a positive business relationship with Biliam clients to ensure smooth operations and future sales.

  • Generating leads and following up on existing leads.

  • Achieving sales targets and outcomes within schedule.

  • Carrying out coordinated sales efforts with the rest of the Biliam team.

  • Providing management with repots on customer needs, problems, interests, competitive activities and potential for new products and services.

  • Following up and making courtesy calls to existing and potential clients.

  • Expediting the resolution of customer complaints and problems to maximize customer satisfaction.
  • Qualifications and Experience

    • 2 to 3 years of proven work experience in sales and customer care especially in a B2B setup.
    • Excellent knowledge of MS Office.
    • A degree in business studies /Marketing will be an added advantage.

    Required Competencies

    • Familiarity with business relationship management and customer relationship management practices along with the ability to build productive business professional relationships.
    • Highly motivated and target driven with a proven track record in sales.
    • Excellent selling, communication and negotiation skills.
    • Prioritizing, time management and organizational skills.
    • Ability to create and deliver presentations tailored to the audience needs.
    • Relationship management skills, empathy and openness to feedback
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    Requirements

    Min education
    Primary school
    Required experience
    4 Years
    Nationality
    Not defined
    Languages
    Not defined
    Skills
    Not defined
    Prerequisites

    .

    Company

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