IT Support Technician at Adsum Africa

We are looking for dynamic IT support professionals to provide outsourced IT support to various clients.

What you will do

IT support technicians may do some or all of the following:

• identify and solve computer software, hardware problems
• analyse user problems and suggest how to prevent future problems
• assemble, install and test computer software, networks and servers
• update and repair equipment
• keep records of software and equipment.

Skills and knowledge

IT helpdesk/support technicians need to have knowledge of:

• computer hardware, software, networks and websites
• the latest developments in information technology.

Working conditions

IT helpdesk/support technicians:

• usually work regular business hours, although they may need to work overtime or be on call
• usually work in offices, call centres, computer rooms or at their clients’ workplaces
• may work in stressful conditions because they have to work to short deadlines, and fix faults quickly.

Minimum requirements:

• G12 certificate
• Must have completed A+ and N+
• MCSE qualification or currently busy with it would be an advantage
• Driver’s license
• Ability to work with clients
• Can be a graduate also with no experience

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